Feedback from previous guests about their experience.
46%
liked the hotel and would stay again
Personal Wi-Fi kit
Japanese-style breakfast
Strong smoke smell
Noisy environment
5.0/10
Guest rating
Rooms
5.0
Location
5.0
Service
5.2
Dining
5.1
Guest reviews
5.0/10
based on 59 reviews
7.3
7.3/10 based on 684 reviews
Mike
United States,
January
2025
5.0/10
I booked this hotel for a conference, and unfortunately, it felt like a last resort. It's located far from the city center, right on a busy expressway, which made for a noisy stay. The rooms were old and the smell of smoke was overwhelming. On a positive note, I appreciated the personal Wi-Fi router kit provided in the room, and the breakfast was a typical Japanese-style spread. Overall, there were some redeeming features, but the experience was frustrating.
Rooms
5.0
The rooms were old and worn, and the smoke stench was overwhelming. The expressway-side rooms lacked double-paned windows, which made the noise level unbearable.
Service
5.0
I didn’t have much interaction with the staff so can't comment on the service, but there were no notable positives or negatives mentioned.
Location
5.0
The hotel is quite far from the city center and sits right on a busy expressway, which makes it not ideal for city exploration.
Dining
6.0
The breakfast buffet was typical for Japanese-style, mainly fish and salads, which might not be suitable for everyone. We opted to grab pastries at a nearby café instead.
Facilities
5.0
Despite the room's drawbacks, the personal Wi-Fi router kit was a nice touch, and the hotel had basic amenities.
Andrew
United Kingdom,
January
2025
5.0/10
We booked this hotel out of necessity for a conference and frankly, I wish we hadn't. While it had a personal Wi-Fi router in the room, which was a nice touch, the old and worn ambiance was hard to ignore. The location is quite far from the city center and right next to a noisy expressway. The overwhelming smell of smoke in our room was simply unbearable, making the overall experience quite unfortunate.
Rooms
5.0
The rooms were really disappointing; they were on a smoking floor and had a strong stench of smoke that made it uncomfortable to stay.
Service
Location
5.0
The hotel is situated far from the city center and right next to a busy expressway, making it inconvenient for getting around.
Dining
5.0
The breakfast buffet was typical Japanese fare, which might appeal to some but left us wanting more variety. Fortunately, there are nearby options like Mister Donut and Starbucks.
Facilities
George
United States,
December
2024
5.0/10
I booked this hotel for a conference, and unfortunately, it fell short in several areas. The location is quite far from the city center and right next to a very busy expressway, making it quite noisy. The rooms were old, and the smoke smell was overwhelming due to being on a smoking floor. On the bright side, the personal Wi-Fi router kit was a nice touch, and the breakfast buffet offered a typical Japanese style, for those who enjoy that.
Rooms
5.0
The rooms were old and had a strong smell of smoke, especially on the smoking floor. Even with air fresheners, the odor lingered, and the noise from the expressway was disturbing. Definitely not ideal.
Service
5.0
Did not have much interaction with the service staff, but there were no notable positive experiences to mention.
Location
5.0
The hotel is far from the city center and right on a busy expressway, which made it very noisy.
Dining
5.0
The breakfast buffet had a typically Japanese menu, which may not appeal to everyone. We opted for quick bites at nearby places instead.
Facilities
5.0
Facilities were minimal and felt outdated, without many appealing features.
Scarlett
United Kingdom,
December
2024
5.8/10
This hotel served its purpose for the conference we attended, but it had significant downsides. The location is quite far from the city center, right next to a busy expressway, which made for a noisy stay. Unfortunately, our rooms were on a smoking floor, and the overwhelming smoke smell was a real downside. However, I appreciated the personal Wi-Fi router kit provided in the room, and the breakfast offered was a typical Japanese-style buffet, though it may not suit everyone's taste.
Rooms
5.0
The rooms were old and worn, with a pervasive smell of smoke that was quite unpleasant. Even the bedspread had the odor. The double-paned windows were missing, allowing noise from the expressway to seep in.
Service
5.0
No specific comments regarding service, but the experience overall wasn't great.
Location
5.0
The hotel is located far from the city center, right on a busy expressway, which was not ideal. I would rate the location poorly due to the noise and distance from attractions.
Dining
6.0
The breakfast buffet was a typical Japanese-style offering. If you're not keen on fish and salads, you might want to explore options at nearby cafes like Mister Donut or Starbucks.
Facilities
5.0
While the Wi-Fi router kit was a nice touch, overall, the facilities feel outdated.
Malcolm
United Kingdom,
December
2024
5.0/10
We booked this hotel on short notice for a conference, and it turned out to be quite a disappointment. While the personal Wi-Fi kit was a nice touch, the rooms were old, smelled overwhelmingly of smoke, and were located near a noisy expressway. The breakfast buffet was typical Japanese fare, which may not appeal to everyone, but there's a Mister Donut and Starbucks nearby. Overall, I wouldn’t recommend staying here if you can avoid it.
Rooms
5.0
The rooms were old and had a terrible smoke smell, making it uncomfortable. The noise from the expressway didn't help either.
Service
5.0
Service details weren't great. We didn't experience anything exceptional during our stay.
Location
5.0
The hotel is located far from the city center, right next to a busy expressway, which makes getting around a hassle.
Dining
6.0
The breakfast was a typical Japanese buffet, which might not cater to everyone’s tastes.
Facilities
5.0
The personal Wi-Fi kit was a highlight, but overall the facilities felt dated.
Frederick
United States,
December
2024
5.0/10
I booked this hotel for a conference, and unfortunately, it was not the best choice. The location is very far from the city center and right on a busy expressway, leading to a lot of noise. The rooms were dated, and I experienced an overwhelming smoke smell that lingered throughout my stay. However, the personal Wi-Fi router was a nice touch, and the breakfast buffet, while not to my taste, had some decent options for those who enjoy a traditional Japanese-style meal.
Rooms
5.0
The rooms were old and worn with a strong smoke smell. Unfortunately, the lack of double-paned windows made the noise from the expressway very noticeable.
Service
5.0
No specific comments about service were mentioned, but overall, I found the experience lacking compared to my expectations.
Location
5.0
The hotel is far from the city center and located right on a busy expressway, making it inconvenient for getting around.
Dining
5.0
The included breakfast was typical Japanese-style, which might not suit everyone's taste. We opted for alternatives at nearby cafes.
Facilities
6.0
The hotel had a personal Wi-Fi router for guests, which was a positive aspect amidst the other issues.
John
United States,
November
2024
5.6/10
I booked this hotel for a conference, and while the included personal Wi-Fi router was a nice touch, that’s where the positives mostly ended. The hotel is situated on a busy expressway, making it quite noisy, especially with single-pane windows. The smell of smoke in my room was overwhelming, which really detracted from my stay. The breakfast options were also pretty limited to Japanese-style, which might not suit everyone.
Rooms
5.0
The rooms were old and worn, and mine was on a smoking floor, with a heavy smoke stench that was really unpleasant.
Service
5.0
I didn’t have much interaction with the staff, but everything else felt quite lackluster.
Location
5.0
The location is far from the city center and right next to a busy expressway, which makes getting around a challenge.
Dining
5.0
The included breakfast buffet was typical Japanese-style, which may not appeal to everyone.
Facilities
5.0
Facilities were basic, and the noise from the expressway was quite intrusive.
Personal Wi-Fi kit
Strong smoke smell
Sheila
United Kingdom,
November
2024
5.0/10
I booked this hotel for a conference, and while it was my last resort due to late booking, the experience was quite disappointing. The location is far from the city center, directly on a noisy expressway. The rooms were old and had a strong smoke smell, making for an uncomfortable stay. On the upside, the personal Wi-Fi router was a nice touch, and the included breakfast offered a typical Japanese fare, but I would have preferred more options.
Rooms
5.0
The rooms were old and on a smoking floor, which had an overwhelming smell of smoke. It was quite unpleasant, especially since the noise from the expressway made it hard to sleep.
Service
6.0
I didn't notice much about the service during my stay, but the presence of individual Wi-Fi routers was a thoughtful touch.
Location
5.0
The hotel is quite far from the city center and right on a busy expressway, which adds to the noise levels and makes travel inconvenient.
Dining
5.0
The breakfast buffet featured typical Japanese dishes, which weren't to my taste. Luckily, there were alternatives nearby like Mister Donut and Starbucks.
Facilities
5.0
The facilities felt outdated and worn, especially the rooms which needed some serious upgrades.
Christopher
United Kingdom,
November
2024
5.0/10
The hotel was our last resort for a conference, and while it had a personal Wi-Fi router kit, the experience was mostly disappointing. The location is far from the city center, and the rooms on the expressway side were noisy without proper soundproofing. The overwhelming smoke smell in the rooms was truly off-putting, making the stay less than comfortable. The breakfast options were limited, leading us to alternative dining choices nearby.
Rooms
5.0
The rooms were old and worn, with a strong smell of smoke that was difficult to tolerate.
Service
6.0
Service details were not highlighted much, but the personal Wi-Fi router kit was a nice touch.
Location
5.0
The hotel is located far from the city center and right on a busy expressway, making it inconvenient.
Dining
5.0
The breakfast buffet offered typical Japanese-style options but was not to our taste, leading us to find food elsewhere.
Facilities
5.0
Basic amenities were provided, but overall the hotel felt outdated and in need of renovation.
James
United States,
November
2024
6.0/10
We booked this hotel during a busy conference weekend, and it turned out to be a mixed experience. The location was inconvenient, right on a busy expressway, which made it noisy, especially since our room lacked double-paned windows. The smoke smell in our smoking room was unbearable, overshadowing any positives like the personal Wi-Fi router. While the breakfast offered some local flavors, it might not suit everyone’s taste. Overall, I wouldn’t recommend this hotel unless absolutely necessary.
Rooms
5.0
The single rooms were on a smoking floor, and the smell was overwhelming in addition to being worn and dated.
Service
5.0
Service details weren't prominent, but there was a nice personal Wi-Fi router offered.
Location
5.0
The hotel is far from the city center and right on a busy expressway, making it quite inconvenient.
Dining
5.0
The breakfast was a typical Japanese-style buffet, but there weren't many options for those who don't enjoy fish or salads.
Facilities
6.0
There weren't many facilities mentioned, but the Wi-Fi router was a nice touch.
Darren
United States,
October
2024
5.8/10
This hotel was a last-minute choice for a conference, and unfortunately, it left a lot to be desired. While I appreciated the personal Wi-Fi router kit in the room, the overall experience was marred by the location being far from the city center, and the overwhelming smoke smell in our rooms. The breakfast buffet had limited appeal, but the convenience of nearby dining options helped. Overall, not the best stay, especially due to the noise and cleanliness issues.
Rooms
5.0
The rooms were located on a smoking floor and had a strong smoke odor, making them quite uncomfortable. The noise from the expressway was also very bothersome.
Service
6.0
Service was standard; nothing stood out, but they did provide essential amenities.
Location
5.0
The hotel is far from the city center and right next to a busy expressway, which makes it less than ideal for those wanting to explore.
Dining
5.0
The breakfast buffet offered a typical Japanese-style menu, but I found it lacking if you're not into fish and salads. Alternatives nearby are more appealing.
Facilities
5.0
The hotel has basic facilities, and the personal Wi-Fi router was a nice touch, but overall it's quite outdated.
Brad
United States,
October
2024
5.2/10
I booked this hotel for a conference and honestly, it felt more like a last resort. The rooms were old and worn out, and the constant noise from the expressway was quite annoying. On the plus side, the personal Wi-Fi router was a nice touch. The breakfast buffet was typical Japanese-style, but if you're not into fish and salads, you might want to grab something from the nearby Mister Donut or Starbucks instead.
Rooms
5.0
The rooms on the smoking floor had a strong smoke stench, and the walls were smoke-stained. Even the bedspread smelled of smoke, which was really unpleasant.
Service
5.0
I didn't experience much service interaction that stood out, but the Wi-Fi router kit was a good feature.
Location
5.0
The hotel is far from the city center and right on a busy expressway, making it less convenient for those wanting to explore.
Dining
5.0
The included breakfast buffet is typical of Japanese-style, which may not suit everyone's taste. There are better options at nearby cafes.
Facilities
5.0
Overall facilities felt dated, but the personal Wi-Fi router was a highlight.
Roger
United Kingdom,
October
2024
5.0/10
I booked this hotel for a conference and, considering the time of my reservation, I guess I got what I could. The location is quite far from the city center and right by a busy expressway, which didn't help with the noise. The hotel itself is old and worn, and I found the smoke smell in my room unbearable. On the positive side, the personal Wi-Fi router was a nice touch. Breakfast was a traditional Japanese style, which may not please everyone.
Rooms
5.0
The rooms were old, worn, and had an overpowering smoke stench, which was really disappointing.
Service
Location
5.0
The hotel is situated far from the city center and right on a noisy expressway.
Dining
5.0
The breakfast offered a typical Japanese style, which may not suit everyone, but nearby options like Mister Donut helped.
Facilities
Chris
United States,
October
2024
5.0/10
My stay at this hotel was less than ideal. While I appreciated the personal Wi-Fi router kit that was provided, the overall experience was marred by the noise from the expressway and the overwhelming smell of smoke in my room. The distance from the city center further added to the inconvenience, and the breakfast options were quite limited for those not fond of Japanese-style fare.
Rooms
5.0
The rooms were in desperate need of maintenance and had a strong smoke odor that lingered despite attempts to freshen them up.
Service
5.0
Service was fairly standard, but nothing spectacular to mention.
Location
5.0
The hotel is situated quite far from the city center and right on a busy expressway, making it a noisy environment.
Dining
5.0
The breakfast buffet is typical for Japanese-style cuisine, mainly fish and salads, which may not appeal to everyone.
Facilities
5.0
Facilities seemed dated and unremarkable, lacking any standout features.
Joseph
United States,
October
2024
6.2/10
We chose this hotel for a conference and it felt like a last-minute option. It's quite far from the city center and situated on a busy expressway, which made for a noisy stay. The smoking floor we were on was unbearable due to the overwhelming smell. On the bright side, the personal Wi-Fi kit was a nice touch, and the breakfast buffet featured typical Japanese offerings.
Rooms
5.0
The rooms felt old and worn, especially being on a smoking floor with an overpowering stench of smoke. It was hard to enjoy my stay with the noise from the expressway as well.
Service
5.0
I didn’t have much interaction with the service, but didn't really find anything that stood out as impressive.
Location
5.0
The hotel is far from the city center and right on a busy expressway, which made it less than ideal for getting around.
Dining
5.0
The included breakfast was typical Japanese-style, which may not suit everyone’s palate. Luckily, there were options nearby like Mister Donut and Starbucks.
Facilities
5.0
The personal Wi-Fi router kit was great for connectivity, but overall, the facilities felt outdated.